Privacy Policy

At Vandana Saree, the privacy of our customers comes first. This policy explains how your personal information is collected, used, and shared when you visit or buy from our store.

Information We Collect

When you browse, we automatically collect limited device information - your browser type, IP address, time zone, and the cookies on your device - along with the pages and products you view, the terms you search, and how you reached us.

When you place an order, we collect your name, billing and shipping address, email, phone number, and a confirmation of payment. We never store your card or banking details - all payments are processed securely by our payment partner, Razorpay. We refer to this as your "Order Information".

Technologies We Use

We collect device information using a few common technologies. "Cookies" are small data files placed on your device that help us remember your preferences and tailor your experience. "Log files" record actions on the site, including IP address, browser type, and date and time stamps. "Web beacons", "tags", and "pixels" are electronic files that help us understand how you browse the site.

How We Use Your Information

We use your Order Information to process and fulfil your purchase, arrange shipping, issue invoices and refunds, send order updates, screen for fraud, and - only with your consent - share occasional notes about new arrivals. Device information helps us protect the store, improve the site, and understand what our customers enjoy.

Information Sharing

We share information only with the trusted partners who help us run the store - our payment gateway (Razorpay), our shipping partner and its couriers, and our email provider - and only to the extent needed to deliver your order. We may also disclose information where required by law.

Data Retention

We keep your order records for as long as needed to provide our service and meet legal and accounting obligations. You can request deletion of your account information at any time.

Your Choices

You can update saved addresses from your account, unsubscribe from marketing emails at any time, and ask us to access or delete your personal data.

Security

We apply appropriate measures to protect your information, and access to certain features requires you to sign in. While no method of transmission over the internet is perfectly secure, we work to safeguard your data at every step.

Contact and Changes

For any question about this policy or your data, write to hello@vandanasaree.in. We may update this policy from time to time for operational, legal, or regulatory reasons; the latest version is always available on this page.